Returns and Exchange
Leathers Jackets seeks perfection to serve the customers well and takes all possible measures to meet the needs of them. Sometimes customers do make wrong purchases for some reasons but exchange/return is possible to get the required product because your happiness is our priority.
We Do Not Accept
In case of Return / Exchange, the product you think is not what you ordered and find it substandard must be given back in its original unused condition along with packing, documents and tags. We do not accept the product in used condition so it should be returned in resalable state but you can check the product and try it to overlook the size like we do in a physical store but pack it as it is after inspection.
The availability of the stock may hinder the exchange process of the product and customer has to wait till next shipment. In case of customized order, it is possible that exact product would be out of stock, and then it cannot be returned and exchanged.
For return/exchange, the shipping fees are the responsibility of the customer. If you want to return and exchange you must need to pay shipping rates and return would be made after deducting the shipping fee. If the company is at fault, all the charges will be born by company without any deduction, but if the problems lies with customer dissatisfaction due to personal issues or it is the fault of customer, then the refund will be made after cutting the shipping fee. But you need to be on time, that is if you wish to return or exchange the product, make it fast within 30 days, after 30 days of delivery, the company will not be liable to refund or exchange the product. Also, you need to send a picture of the product first, then our analysts will decide, whether or not the request should be entertained. Then with proper packing, send it back by using the superior courier service which is reliable and secure because tracing could be required under unfortunate circumstances. When we receive it, we send you confirmation email or you can contact us at firstname.lastname@example.org.
Leathers Jackets mission is to provide client satisfaction to maintain a healthy business because we believe to make customer. In this process, we need your corporation and we look forward to serve you well in order to complete your fashion requirement for yourself and for your family